Lucy and the Football
There is not much to say about what has been going on lately. The specialty pharmacy is making me feel like a fool. They keep telling me that they are processing my prescription and that I should hear from them in a few days, and then when I call after a few days, they tell me that it will be a few more days. This company is, allegedly, the world leader in pharmaceutical supply chain management. And they can not manage to put my medicine in a FedEx box and send it to me. For those keeping track at home, my prescription was faxed to them 19 days ago.
Yesterday I spent an hour on hold for them to tell me that they don’t know why they haven’t sent me my medication. But they promise that they will call me today.
Also yesterday I was trying to buy a hard drive to serve as an extra back-up drive for my new-to-me six-year-old laptop. I wasn’t even looking for one of the Prime Day deals, I was just trying to use the $10 credit that I got from shopping at Whole Foods. But all I could see on Amazon’s site were 503 errors and pictures of dogs. AWS claims that it has all sorts of magical load balancers and whatnot to handle sudden spikes in traffic. And, yet, I had to wait several hours to buy a hard drive.
Fortunately, no other companies in the Fortune 10 let me down by failing at one of their core businesses.
But I look forward to being disappointed again later this week.