Normally when you ask Alexa something, a “card” shows up in the web interfacte and the iOS app. You can review what Alexa heard and the answer that she gave. If Alexa did not understand what you meant, then you can provide feedback.

Alexa card

However, recently I learned that this is not always the case.

Me: Alexa, what’s the difference between Lightsail and EC2?

Alexa: Hmm, I don’t know that one.

Me: Alexa, can you help me configure a Lightsail instance?

Alexa: [Says nothing, just makes a sad chime noise.]

And when I went to the app to give some feedback that maybe Amazon’s robot should be able to give me some basic guidance on Amazon’s products, there was nothing there!